FAQ – Steel Wire & Strand Questions

Why choose us?

①The company uses raw materials from the group, currently has 5 large production workshops, achieving an annual comprehensive production capacity of 1.2 million tons. With strong product strength and technical accumulation, the company has won multiple top industry certifications and participated in the formulation of industry standards.

②Strict quality control: The company has established dedicated quality inspection laboratories for various products to strictly control factory quality. It has also signed a long-term quality inspection contract with SGS to ensure efficient and accurate third-party testing.

What are the application fields of Aosen products?

Our products cover bridges, railways, infrastructure construction, water conservancy engineering, slope support, coal mining, animal husbandry, wind power generation, elevators, ports, lifting machinery, and other fields.

How to place an order?

① You can submit your requirements through the Aosen Metal Products official website: "Ordering Process" — "How to Place an Order";

② You can also call our service hotline: 0311-8339 9260 / +86 131 8008 9090. Aosen Metal Products is dedicated to serving you!

Can you provide relevant testing certificates?

Yes. We have a dedicated metal products testing laboratory. Factory-finished product testing reports are complete, with excellent quality and reliability. We can also conduct third-party product quality testing according to your needs and provide related testing reports.

What is the packaging method for the products? Can it be moisture-proof, rust-proof, and shock-proof?

Our packaging meets long-distance transportation standards and can effectively prevent moisture, rust, and shock; special requirements can be customized, such as inner plastic outer woven, with fumigated wooden strips added.

Can the products support customization? (e.g., raw materials, diameter, tensile strength, etc.)

All raw materials of our company are from Aosen Special Steel Group's own base material, with stable supply and controllable quality; steel types cover Q195, Q235, 45#, 55#, 60#, 65#, 70#, etc. Product specifications and models are complete, supporting customization of tensile strength and international standards.

About Customer Service

Customer service online hours: 08:00-18:00 Beijing time. If you have any questions, please consult customer service promptly. For non-online hours, please call the service hotline: +86 131 8008 9090.